Guest WiFi Identity Services Network Management

MSP platform for automated service provisioning and simplified management interfaces for SMB customers to monitor and control their networks.

1K+ Customers
250K+ Endpoints

Managed Services Platform for Cisco-Meraki

Encapto MSM combines the power of zero-touch provisioning for the Managed Service Provider (MSP) and simple, feature-rich network control for their clients to deliver high value, low cost managed services in the small and medium business market.

Encapto MSM allows MSPs to bring together services from the Cisco-Meraki portfolio and Encapto's onboard guest network features to create a “just right” fully managed network service. MSPs then extend control to their clients over precisely the features required. MSM can be deployed to the MSP data center or run from the Encapto Cloud.


  • Flexible customer provisioning via self-sign up or MSP ordering systems for distribution via retail and online channels
  • MSP defined managed service leveraging Cisco-Meraki hardware and cloud services for network management and security
  • Significant scalability through zero-touch provisioning eliminating errors and saving time and money
  • Simplified customer interface enables one-stop network management for non-technical users
  • End-user engagement and analytics features deliver huge ROI for MSP customers
  • Permissions layer isolates only the relevant Cisco-Meraki cloud functions for control by the customer
  • MSP interface for management and support for SMB services

Customer Results

  • Telstra Air Merchant WiFi - Service Provider WiFi for the SMB Market

    Single pane, intuitive, “just right” control over Cisco Meraki WLAN and Encapto's native guest onboarding features. Provisioned automatically with no staff intervention, Telstra Air Merchant delivers instant value add for Telstra and its customers using Cisco-Meraki MR33 APs to deliver its Air Merchant product. Telstra Air Merchant customers are not network managers. They demand quality without the complexity. So Encapto makes use of Cisco-Meraki's extensive API to deliver a simplified UI.

Use Cases

  • Service Provider to quickly develop and launch Managed WiFi Service offerings with Broadsoft, Umbrellla, SD-WAN, and all features of MR, MX, MV
  • Use Encapto to deliver automated Meraki Cloud provisioning at massive scale interfaced with the service provider core
  • Seamless integration using Meraki APIs to deliver multiple products and services from the Cisco portfolio in single pane of glass managed service offerings
  • Increased Carrier WiFi footprint throught additional SP branded network access can be provisioned alongside customer-centric functions, for increased network coverage and data offload purposes.

Frequently Asked Questions

Encapto current supports auto-provisiong and simplified management for MR wireless access points and MX appliances. We also support integration with Umbrella cloud security.
Yes. Encapto's fine-grained permissions allow the managed service provider to slice and dice customer access to hardware and features. This provides just right access for the customer and a holistic overview for the service provider.
Using APIs, Encapto will deliver the basic Captive Portal, RADIUS authentication and session control for connecting clients. Additionally, Encapto has hundreds of Meraki specific API calls that provide automated provisioning and expose simplified access to common functions from the Meraki Dashboard for MR and MX.
We support the usual social media logins, SMS and email OTP, a large range of payment gateways, user credentials, voucher codes, simple click to get online as well as interfacing with external systems such as CRM or Hospitatlity software. All auth methods have individual rate, time and download limits on a per user basis.
Encapto delivers full GDPR functionality where end-users as part of the login process can elect to later manage data that is collected about them through a self-care portal.
Encapto is deployed globally to an array of customer types including large service providers, stadia, shopping centres, retailers, pubs and clubs, hotels and public spaces.
Encapto has offices in the USA, Australia, India and the UK servicing customers globally.

Support Details

Encapto provides around the clock support through a range of Service Level Agreements to meet the exacting needs of our customers.



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Support Phone:

+1 (646) 656-0369