MagiXConcierge

Proximity Marketing Wayfinding & Mapping

A location-based services mobile solution, for the hospitality sector where guests are well informed of hotel services, facilities, & promotions.

Leveraging technology for competitive advantage

The main aim of MagiXConcierge is to  help hoteliers close communication gaps between them and their guests, create an outstanding customer experience, and gain ROI. It comes equipped with a backend for administration and reports and analytics.

MagiXConcierge helps:

  • Increase incremental revenues via proximity marketing and sales of additional services
  • Reduce OpEx through robust self-service functionality and more efficient use of staff
  • Build loyalty through social media and in-venue engagement
  • Provide a scalable platform that expands to meet demand

The solution guarantees:

  • Improved customer experience
  • Positive financial impact
  • Enhanced business processes

Solution features:

  • Indoor navigation assistance 
  • Solution reformation 
  • Customer behavior analytics and heat map
  • Identity management & location tracking 
  • Marketing content delivery
  • WiFi capitalization of the entire infrastructure.
  • Customer engagement and 2-way communication
  • Integration into the business PMS and social media

Our promise to you

While we prepare your hotel for IoT, we promise to help you increase competitiveness, maximize productivity, raise revenue opportunities while simultaneously improving guest service.

Customer Results

  • Al Masah

    Al Masah to ease traffic and increase advertising revenue

Use Cases

  • - Indoor navigation assistance - Solution reformation - Customer behavior analytics and heat map - Identity management & location tracking - Marketing content delivery - WiFi capitalization of the entire infrastructure. - Customer engagement and 2-way communication - Integration into the business PMS and social media