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Presence Orb

Footfall Analytics Guest WiFi Video Analytics

Presence Orb is a spatial analytics solution, allowing venue owners to analyse how customers interact with physical locations the world over.

130 Customers
3K+ Endpoints

Intelligent Behavioral Analytics

Presence Orb

Presence Orb is a Wi-Fi  and MV Sense analytics solution, allowing venue owners to analyse how customers interact with commercial space in sectors including retail, hospitality, leisure, transport and advertising.

As valued partners, all Meraki customers are receiving a 30 day free trial of Presence Orb to start capturing live data and generating actionable insights to support their business across departments from operations to venue layout design, marketing and more.

Designed to sweat your Meraki MV Sense & Wi-Fi assets, visitors are tracked through both MV camera sense & mobile phone signals using only your Meraki access points & MV Cameras to passively collect and analyse data – no Wi-Fi login or app engagement required.

Presence Orb provides valuable insights that support the achievement of business objectives including improving visitor experience, evaluating initiatives, streamlining operations and driving revenue. Passive metrics are overlaid with open source data such as weather and proprietary data such as sales figures, while AI-powered forecasting allows visitor behaviour prediction with up to 94% accuracy.

In addition to our Wi-Fi collection we leverage the latest and greatest Meraki MV Sense API to increase accuracy and provide additional functionality such as queue time monitoring and zonal camera analysis.

Visit www.presenceorb.com today and get in touch to arrange your 30 day free trial for Meraki customers.

Customer Results

  • DRIVING ENGAGEMENT & LOYALTY WITH GUEST WIFI

    MAXIMISING ROI WITH MINIMAL RESOURCES The Guest WiFi experience is one that significantly impacts into your service and product offerings. Understanding and personalising your visitors’ experience drives brand loyalty and, coupled with in-venue visitor behavioural analytics, provides valuable competitive advantage. Presence Orb worked closely with Camden Market to enhance visitor experience through seamless, branded Guest WiFi login.

Use Cases

  • Engage customers with built in visit based marketing through SMS, Email or push messaging allow you to interact with customers as they pass your venues. Reengage lapsed customers who haven't been back in a while through visitation based promotions and automated emails.
  • Provide welcoming and easy to manage splash pages to your customers when they first connect to WiFi.
  • Better understand customer movement in venues such as bars, stores, shopping malls and many other locations. By understand movement guests can be better served by product, staff and amenities placement directed by customer data.
  • Secure venue occupancy measurement utilizing MV Sense & Meraki scanning API's allowing you to measure and alert in real time to occupancy thresholds and security issues.
  • Measure customer satisfaction by utilizing MV Sense to perform sentiment analysis of visitors to your venues.

Frequently Asked Questions

Presence Orb can generate all metrics and provide splash paging, demographic insights and real-time, location-based engagement with as little as 1 access point per site. In order to provide in-venue path mapping, a minimum of 3 access points will be required, and accuracy can be limited by access point positioning. For more information on this, or for a no-obligation consultation, please get in touch with the team on [email protected]
It depends on the volume of access points but can be as low as $12 per month with devices at volume.
Sure we can work with one, the other or both.

Support Details

Support is available 24 / 7 via our online support portal or via our support email [email protected]

Contact

Email:

[email protected]

Website:

http://www.presenceorb.com

Support Phone:

0800 0119 635