App-less Mobile Ordering
Hospitality marketplaces like food halls, malls, airports, stadium, theme parks, etc attract large crowd leading to long lines of customers waiting at the counter to place an order. This leads to poor customer experience and lost revenue.
Wifi Waiter allows patrons at the venue to order from anywhere in the property, so they spend more time with friends and family instead of standing in long lines at the counter. When the order is ready the vendors could send a text to the customer to pick up the food at the counter, or deliver the food to the table/ seat.
Wifi Waiter fits all formats of hospitality, with different use cases:
Food halls, malls, food courts and event venues: Mobile ordering from anywhere in the property and pickup at the counter.
Luxury Hotels and Resorts: Offer room service and pool-side service over wifi.
Budget Hotels: Partner with neighboring restaurants and offer new in-room dining experience.
Stadiums: Order from seat and get food and drinks delivered to seat.
alaMar Kitchen and Bar
alaMar is a Michelin recommended restaurant run by Chef Nelson German. They operate as a fast casual venue and use Wifi Waiter to enable ordering at the table, through their existing Meraki wireless network. Wifi Waiter has improved sales as consumers order more items while ordering from their phone. The average ticket size is higher by 28% for orders received through Wifi Waiter.
- Food Halls: Order from table side.
- Stadiums: Order and pay from the seat and get the food.
- Hotels & Resorts: Room service, pool-side ordering and other service request over wifi.
- Concert venue and Movie theaters: Order for drinks without missing the show.
- Airports: Explore available food vendor, order and delivery at the gate.